Last Updated: July 26, 2026

The Painted Diamond values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book a paint party, purchase a product, submit a form, join our email list, or interact with The Painted Diamond online.

By using our website, placing an order, submitting a form, or participating in our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Event details
Order information
Payment-related information
Messages submitted through contact forms
Preferences for updates, events, kits, or marketing communications

We may also collect basic website usage information, such as pages visited, device type, browser type, and general site activity.

How We Use Your Information

The Painted Diamond may use your information to:

Process orders and payments
Fulfill paint kit, digital download, and product purchases
Respond to questions and booking inquiries
Plan and prepare private paint parties
Send event details, confirmations, and updates
Provide customer support
Send marketing emails when you choose to receive them
Improve our website, products, services, and customer experience
Maintain accurate business records
Comply with legal, tax, or payment processing requirements

Orders, Payments, and Checkout

When you make a purchase through our website, your order information is collected so we can process and fulfill your order.

Payment processing may be handled through secure third-party payment providers connected to our website platform. The Painted Diamond does not store full credit card numbers on our own systems.

Forms and Booking Requests

When you submit a contact form, booking form, order request, or event inquiry, we use the information you provide to respond to your request and help plan your paint party, order, or creative experience.

This may include details such as your preferred event date, location, guest count, painting preferences, and any special requests.

Email and Marketing Communications

If you sign up for emails or choose to receive updates, The Painted Diamond may send you messages about new painting releases, local paint parties, online events, paint kits, digital downloads, special offers, and business updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

Cookies and Website Tracking

Our website may use cookies or similar technologies to help the site function properly, remember preferences, improve performance, understand visitor activity, and support marketing or analytics.

You may be able to adjust cookie settings through your browser or through any cookie banner or privacy settings available on our website.

How We Share Information

The Painted Diamond does not sell your personal information.

We may share information only when needed to operate our business, including with:

Website hosting and ecommerce platforms
Payment processors
Email marketing providers
Shipping or delivery providers
Analytics tools
Professional service providers, such as accounting, legal, or business support
Law enforcement or government authorities if required by law

These third parties may only receive the information necessary to provide their services.

Digital Downloads

When you purchase a digital download, we may collect and process your name, email address, order details, and payment information so we can provide access to your purchased file.

Digital download purchases may also require us to send order confirmations, download links, or customer support messages.

Paint Kits and Physical Products

When you purchase a paint kit or physical product, we may collect your name, email address, phone number, shipping address, billing details, and order information so we can process, prepare, and deliver your order.

Event Photos and Social Media

Photos and videos will be taken during Painted Diamond events for promotional, website, and social media purposes.

If you do not wish to be photographed, please notify The Painted Diamond before or at the beginning of the event.

Guests are welcome and encouraged to take photos, share their artwork, and post about their experience on social media.

Children’s Privacy

The Painted Diamond may offer family-friendly or youth-friendly events, but our website is not intended for children to use without parent or guardian involvement.

We do not knowingly collect personal information directly from children without appropriate consent from a parent or guardian.

How We Protect Your Information

We take reasonable steps to help protect the personal information we collect.

However, no website, payment system, email system, or internet transmission can be guaranteed to be completely secure. Customers should use caution when sharing personal information online.

How Long We Keep Information

We keep personal information only as long as reasonably needed for business purposes, including order fulfillment, event planning, customer service, legal compliance, tax records, and business recordkeeping.

Your Choices

You may contact us to:

Update your contact information
Ask questions about your personal information
Unsubscribe from marketing communications
Request that we delete certain information, when legally and practically possible

Some information may need to be retained for legal, tax, payment, fraud prevention, or business recordkeeping purposes.

Links to Other Websites

Our website may contain links to third-party websites, social media pages, payment processors, or other services.

The Painted Diamond is not responsible for the privacy practices, policies, or content of third-party websites.

Updates to This Privacy Policy

The Painted Diamond may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or how your information is used, please contact:

The Painted Diamond
support@thepainteddiamond.com
(702) 626-0080